WE OFFER A GREAT SELECTION OF REPTILES AND PRODUCTS. WE SPECIALIZE IN TARANTULAS AND ARACHNIDS

LIVE ANIMAL GUARANTEE:

 

IN STORE: REPTILES HAVE A 15 DAY GUARANTEE. INVERTEBRATES DO NOT HAVE A GUARANTEE UNDER ANY CIRCUMSTANCE ONCE THEY LEAVE THE STORE. FEEDERS DO NOT HAVE A GUARANTEE.

 

SHIPPING: THIS IS REFERRED TO AS THE LAG OR LIVE ANIMAL GUARANTEE. THIS WILL ONLY COVER THE ANIMAL ITSELF AND NOT THE SHIPPING CHARGES.

 

IF YOUR RECEIVE AN ANIMAL THAT IS DOA, THEN WE REQUIRE A FEW THINGS TO REFUND YOU. WE MUST RECEIVE A TOP AND BOTTOM PHOTO OF THE ANIMAL WITH A PIN THROUGH THE THORAX. ALSO WE REQUIRE YOU TO TAKE PICTURES OF INSIDE AND OUTSIDE OF THE PACKAGING THAT IT ARRIVES IN. THIS IS ALL FOR INSURANCE REASONS.

 

THE PACKAGE MUST BE RECEIVED ON THE FIRST ATTEMPT FOR YOU TO QUALIFY FOR A REFUND.


TEMPERATURES MUST BE BETWEEN 40-90 DEGREES FAHRENHEIT.

 

TERMS & CONDITIONS:

 

THERE IS A $50 MINIMUM PURCHASE REQUIRED FOR SHIPPING. THIS IS A SUBTOTAL PRICE BEFORE SHIPPING AND TAX. ANY PURCHASE THAT DOES NOT MEET THIS WILL BE REFUNDED.

 

SHIPPING IS $50 FOR FEDEX OVERNIGHT PRIORITY FOR INVERTEBRATES. REPTILES WILL BE CHARGED SHIPPING ACCORDINGLY. WE ONLY SHIP TO THE LOWER 48 UNITED STATES. ALL PACKAGES ARE SENT WITH SIGNATURE REQUIRED UNLESS TOLD OTHERWISE. WE ARE NOT RESPONSIBLE FOR DOA'S AFTER THE INITIAL DELIVERY ATTEMPT. 

 

WE CAN ONLY SHIP WITHIN THE CONTINENTAL USA. YOU MUST HAVE A PHYSICAL ADDRESS AND NOT A PO BOX.


SHIPPING DAYS ARE TUESDAY - THURSDAY.